Last updated: July 31, 2026
This Privacy Policy explains how LONGBONDOOR (“we”, “us” or “our”) handles personal information when you visit longbondoor.com, contact us, use WhatsApp, or submit a request for quotation. LONGBONDOOR is a custom door brand operated by Foshan Longbang Metal Products Co., Ltd. in Foshan, Guangdong, China. For the processing described here, Foshan Longbang Metal Products Co., Ltd. is the website operator and the data controller or responsible business, as applicable under relevant law.
Information we collect
We may collect your name, email address, telephone or WhatsApp number, country or region, preferred contact method, product reference, project requirements, quantity, requested timeline, referring page and campaign information such as UTM parameters. The current website RFQ form does not accept file uploads; drawings or images sent later through email or WhatsApp are handled through those services and our sales workflow.
Our hosting, security and analytics systems may also process IP address, browser and device information, timestamps, requested URLs, referrer information, security events and cookie identifiers.
How we use information
- To review and respond to an inquiry, clarify specifications and prepare a quotation.
- To communicate through the contact method you selected.
- To maintain inquiry records, prevent duplicate or abusive submissions, and protect the website.
- To understand website performance when analytics tools are enabled with the required consent.
- To comply with legal, accounting and dispute-resolution obligations.
Submitting an inquiry does not automatically subscribe you to marketing email. We will request separate consent if we introduce an optional marketing subscription.
Legal basis and your choices
Depending on your location, we process information because you asked us to take steps toward a quotation, because we have a legitimate interest in operating a secure inquiry service, because you consented, or because the law requires it. You may choose not to provide optional information, but missing project or contact details can limit our ability to respond.
Sharing and international transfers
Information may be processed by authorized LONGBONDOOR staff and service providers that support website hosting and security (including SiteGround services used by this site), email delivery, analytics or customer communication. Google Tag Manager and Google Analytics are loaded only after the site records an analytics choice of accept; WhatsApp/Meta may process information when you choose WhatsApp. We do not sell personal information. International visitors should understand that inquiry information may be transferred to and processed in China and in countries where relevant service providers operate.
Cookies and analytics
The site uses necessary technologies for security, administration and reliable operation. Optional analytics loads only after you choose “Accept analytics”. Rejecting analytics keeps those measurement scripts disabled and records the site’s saved analytics choice as denied. Advertising storage, advertising user data and advertising personalization remain denied; the current control does not offer or grant an advertising category. See our Cookie Policy for details.
Retention and security
We keep inquiry information while an enquiry or project is active and afterwards only for as long as reasonably necessary for follow-up, appropriate business records, applicable legal or accounting obligations, limitation periods and dispute resolution. The current website does not automatically delete saved RFQ records; an authorized administrator must review and remove records when they are no longer needed. Security logs are generally kept for a shorter operational period unless an incident requires further investigation. Actual periods depend on the nature of the record and applicable requirements. We use access controls, protected hosting, backups and reasonable operational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your rights
Subject to applicable law, you may ask to access, correct or delete your personal information, object to or restrict certain processing, or withdraw consent where processing depends on consent. To make a request, use the Contact Us page and write “Privacy request” in the project description, or contact us through the WhatsApp number below. We may need to verify your identity and will respond within the period required by applicable law.
Children
This business website is not directed to children, and we do not knowingly solicit personal information from children.
Contact
For privacy questions or requests, use the Contact Us page or WhatsApp +86 18688205778. Business address: No. 8, 1st Street, Mingxi Road, Mingcheng Town, Gaoming District, Foshan, Guangdong, China.
Changes to this policy
We may update this policy to reflect changes in our services, technology or legal requirements. The date at the top shows the latest revision.